Privacy Policy

Privacy policy - Wavely Towels

Last update: [June 19, 2025]

At the house of Wavely Towels, protecting your personal information is a priority. This privacy policy explains how we collect, use, disclose and protect your information when using our website, operated via the Shopify platform.

1. Personal information collection

When you visit our site, place an order or fill out a form (e.g. request for a quote), we may collect the following information:

  • First name and surname

  • Postal and email address

  • Phone number

  • Billing and delivery information

  • Payment information (via Shopify Payments or other secure bridges)

  • IP address, navigation data, type of device

We collect this information directly from you or automatically via Shopify.

2. Use of information

Personal information is used for:

  • Treat and deliver your orders

  • Respond to your service or quotes requests

  • Improve the customer experience and our website

  • Prevent fraud and ensure transaction safety

  • Comply with our legal obligations

3. Consent

By providing your personal information, you consent to their use in accordance with this policy. You can withdraw your consent at any time, subject to legal or contractual obligations.

To withdraw your consent, contact us to: privacy@wavelytowels.com

4. Disclosure to third parties

We do not sell or rent your personal information. Some service providers may have access to it as part of their functions (e.g. Shopify, payment providers, delivery services). These third parties must meet strict confidentiality standards.

5. Accommodation and storage

Our shop is hosted by Shopify Inc., which provides the e-commerce platform. Your data is stored on secure servers in Canada and/or in the United States, in accordance with their privacy policies.

👉 To find out more, see the Shopify's privacy policy.

6. Your rights (in accordance with law 25)

As a resident of Quebec, you have the right to:

  • Access your personal information

  • Request the rectification of inaccurate information

  • Withdraw your consent

  • Request the deletion of your data (under certain conditions)

To exercise your rights, contact our personnel protection manager:
Responsible for privacy: privacy@wavelytowels.com

7. Cookies and similar technologies

We use cookies to improve the user experience, analyze site performance and display targeted advertisements. You can adjust your cookie preferences via your browser settings.

8. Safety

We implement physical, administrative and technological measures to protect your personal information from unauthorized access, loss or abusive use.

9. Changes to this policy

We reserve the right to modify this policy at all times. The changes will be published on this page with the date of update. It is your responsibility to consult it periodically.

10.

For any question, request or complaint linked to confidentiality:

Wavely Towels : privacy@wavelytowels.com